Shipping policy

Shipping Policy

Last Updated: June 22, 2026

Thank you for shopping with NovaTrend. We are committed to delivering your order as quickly and efficiently as possible.

Orders are typically processed within 1–3 business days after payment has been successfully received and verified.

Please note that orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed.

Estimated delivery times:

Shipping times are estimates and may vary depending on your location, customs processing, weather conditions, and carrier delays.

Shipping costs are calculated at checkout and will be displayed before you complete your purchase.

Promotional free shipping offers may be available from time to time.

Once your order has shipped, you will receive a confirmation email containing tracking information.

Please allow 2–5 business days for tracking updates to appear after receiving your shipping confirmation.

NovaTrend is not responsible for shipping delays caused by:

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered and the order has already been processed or shipped, NovaTrend cannot guarantee address changes or refunds.

NovaTrend is not responsible for lost, stolen, or delayed packages once they have been handed over to the shipping carrier.

If your package appears lost, please contact the carrier first. You may also contact us, and we will do our best to assist in locating your shipment.

If your order arrives damaged, please contact us within 7 days of delivery and provide:

We will review your claim and work toward a suitable resolution.

If you have any questions regarding shipping, please contact us:

Phone: 1+ 510-988-7513

Business Name: NovaTrend